Privacy notice

Who we are

Bariplate is a recovery companion for people after bariatric surgery. It's provided by Reverbia AI Ltd, a company registered in the United Kingdom, which is the controller of your data. Questions or requests: privacy@bariplate.app.

What we collect

• Your email address, so you can sign in.
• Your country, surgery type, surgery date and time zone, so the app can follow your team's stages.
• What you log: meals and portions, drinks, weight, symptoms, supplements taken and timers.
• Meal photos, only if you choose to keep them. Location and camera details are removed on your phone before upload.
• Records of AI meal estimates: the food names and gram estimates the AI suggested, and the AI service used.
• Error reports from the app, with personal and health details removed before they leave your phone.

Why we use it, and our legal basis

To show your progress against the targets your clinical team sets. Bariplate doesn't diagnose, recommend treatment or give medical advice.

Your health information is special category data. We only use it with your explicit consent, which you give when you set up the app. We record when you agreed. To withdraw consent, delete your account in Settings.

We use your email and account details to provide the service you signed up for.

We don't sell your data, show ads or use analytics trackers.

Meal photo estimates

When you use Snap, your photo and your current stage go to an AI service (Anthropic or Google) to estimate what's on the plate. We don't send your name, email or account ID. Nutrient values come from food databases, not the AI, and nothing is saved until you confirm it.

Where it's stored

New Zealand and Australian accounts are stored with Supabase in Sydney, Australia. United Kingdom accounts will be stored in London.

Because Reverbia AI Ltd is a UK company, storing New Zealand and Australian accounts in Sydney is a transfer outside the UK. It's protected by our data processing agreement with Supabase, which includes the UK's approved transfer terms.

Your choices and rights

• Download everything we hold about you: Settings, then Download my data.
• Delete your account and all your data: Settings, then Delete my account. It happens straight away.
• Ask us to correct anything: privacy@bariplate.app.
• You also have the right to restrict or object to how we use your data, and to take it to another service.
• Complain to the regulator: the ICO (United Kingdom), the Office of the Privacy Commissioner (New Zealand) or the OAIC (Australia).

How long we keep it

Until you delete your account. Backups are removed on a rolling basis.